Security
What File Studio sends over the network
For IT and compliance reviews. File Studio processes files on the device. This page lists every network request the desktop app makes, so you can check it before rolling it out to a team.
Your files never leave the device
Converting, merging, compressing, protecting, and watch folder automation all run locally. File contents, filenames, and folder paths are never sent to us or to anyone else. File processing works with no internet connection.
Every network request the app makes
License activation
- When
- Once, when you activate a license key.
- Sent to
cloud.filestudio.app/activate- What is sent
- The license key and a hashed machine identifier, to check the key and enforce the device limit.
- Control
- Only happens when you activate. The free trial makes no activation request.
Update check
- When
- When the app starts.
- Sent to
release.filestudio.app/latest.json- What is sent
- A plain request for the latest version information. No file data and no account.
- Control
- Skipped automatically when the computer is offline. If you choose to install an update, it downloads from release.filestudio.app.
Anonymous usage events
- When
- App opened, conversion completed, license screen opened, purchase clicked or completed.
- Sent to
cloud.filestudio.app/telemetry- What is sent
- The event name, app version, platform, tool used, input and output format, and plan. Never filenames, paths, file contents, or a device identifier.
- Control
- On by default. Turn it off in Settings.
Links to pricing, terms, and this website open in your own browser. Nothing else in the app connects to the internet.
Team licenses
A team purchase is one license key with a set number of device activations. Data handling for licensing, purchases, and this website is described in the privacy policy. For a security questionnaire, email support@filestudio.app.